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Monday, 26 January 2009

The Age of Conspicuous Thrift


When the ladies of West London first "discovered" TK Maxx some years ago, it was almost a guilty secret. And while the odd bargain might have come from there, the latest designer dress or accessory was still purchased at more or less the full retail price in the West End, Knightsbridge or Kensington.

Since Christmas, however, I've heard outright declarations that such-and-such an item was found at TKM or on Asos - where sales over the 42 weeks to 16 January '09 rose by 108%. For those who don't know, both these businesses provide "designer" labels at significantly lower prices than the primary fashion boutiques or department store concessions. And it's worth noting that Amazon.co.uk, which "endeavours to offer its customers the lowest possible prices" has opened its own clothing store featuring various fashion labels.

While the shift of clothing sales online is a remarkable enough trend in itself, that's not why I've called it out. What's especially noteworthy is the open declaration of thrift by people who used not to wear it like a badge. Thrift has become conspicuous. A lifestyle choice, not an economic one.

In December, I mentioned the "counter-Veblen effect", partly tongue-in-cheek, in the context of the Madoff affair. Economists have suggested that the effect would occur when "preferences for goods increase as their price falls, over and above the traditional supply and demand effect, due to a conspicuous thrift amongst some consumers." I mentioned it in the context of the Madoff affair, because Madoff's investors appeared to be investing as a lifestyle choice - climbing on the super-rich bandwagon - in defiance of rational economic analysis. Having been burned on that front, I speculated that they will react in the opposite direction and sport a well-worn look, partly because that would also sensibly protect the remainder of their wealth.

But you don't have to be super-rich, or even rich, to see money in lifestyle terms. Surely most of us relate to money in terms of lifestyle - what it will buy you and whether you can genuinely keep company with your friends/peers - rather than interest rates, assets/liabilities, diversification, pounds and pence. It is possible to flaunt bling, thrift or neither in all walks of life.

Nor do I consider the counter-Veblen effect to be a creature of the credit crunch itself, although that has given everyone on the planet 'permission' to be seen to focus on value at the same time.

And, I'm not talking about the sort of conspicuous consumption passed off as thrift, that might lead you to "Tear the roof off your home and replace it with solar panelling for $75,000 (£42,000), then boast about the cents you save on electricity."

Rather, conspicuous thrift reflects various established trends towards greater authenticity and individual control which have surfaced in the Web 2.0 phenomenon, for example.

Ultimately, of course, conspicuous thrift reflects pragmatism.

Friday, 23 January 2009

Taxpayers' Bung to Music Majors: Doom For Net Neutrality


Another bail out, another Quango. This time New Labour wants the taxpayer to pay for the failure of the jaded business models of the music moguls via a new rights agency to combat internet piracy, and will regulate to give them special rights to collect internet users' data.

There is no justification for this, and it is no melodramatic exaggeration to say that the direct consequence is the end of a neutral internet. Claims by content providers that they'll lose £1bn in the next 5 years are disingenuous - and it's a paltry sum given what's at stake. In its consultation on proposals to combat illicit file-sharing, BERR was told that, in spite of these "losses", online music sales are growing at 28% pa. So the industry is doing just fine, and it's no surprise that BERR received little support for its proposals. Accordingly, this focus on piracy can only be an excuse for content providers and internet service providers to lobby for a statutory right to monitor, and in due course charge for, everything we do online - whether we're "pirates" or not. BERR couldn't deliver, so now Lord Carter is to give it a try.

Apart from being another example of this government's entrenched commitment to public sector largesse, is this also some kind of parting favour to New Labour luvvies? Or is it, like the approval of Heathrow's third runway, perhaps an attempt to leave the Tories in a position where to unwind such travesties they must oppose Big Business?

Who knows, but sooner or later this particular cheque has got to bounce.

Thanks to Chris for the alert.

Thursday, 22 January 2009

WeBank: New Rules for The New Economy


It was an unusually broad church that came to hear whether people will replace financial institutions at WeBank last night. More network economy than financial services.

While it was excellent to hear from platforms as diverse Zopa, Kubera Money and Midpoint & Transfer (a proposed P2P foreign exchange matching service), the panel discussion was quite revealing.

For James Gardner, Head of Innovation in a bank, the question was whether peer-to-peer finance would ever become so successful that it would make it uneconomic for banks to compete in the markets for deposits and personal loans. Having spent considerable time trying to understand how P2P platforms will scale cost effectively, he doubts that banks will lose their grip on these markets. In particular, he felt that the cost of compliance with increasing regulation will constrain growth and fee income alone won't support the investment in resources required. However, various members of the audience were keen to point out that peer-to-peer finance is the product of a very different attitude to money than people's attitude to banking. For this reason the two should not be viewed merely in competitive terms.

Indeed, Giles Andrews (MD at Zopa), said Zopa lenders were not necessarily drawing on their savings, as opposed to investment capital, in their quest for greater personal control over their returns. However, Giles did say that Zopa was gradually taking market share from banks in personal loans, having disbursed about £31m worth to date, and doubling volumes year on year. Already marginally profitable on each transaction, the business itself will reach profitability once volumes double again. On this basis, he says there is no problem with scalability.

Umair Haque of the Havas Media Lab sees P2P finance as a reflection that our established institutional rules have become ineffective, and must be re-written, in much the same way as other online marketplaces and social network services have introduced their own new rules, customs and etiquette. So we should look not so much at individual players or business models but at what set of rules is needed for social and economic recovery.

For my own part, I agree that P2P finance is not about "banking". They are on different, diverging paths. But inevitably - and particularly in the current economic enfvironment - one is drawn to the notion that banking as we have known it is doomed. James Gardner's observation that banks can't see how P2P finance could possibly scale given current institutional constraints is quite telling. Perhaps it is that mindset that has given rise to frustration and innovation amongst non-banks, from hedge funds to payment service providers to retailers and even individual people. Everyone wants to do things differently to how banks have insisted they be done. Even formal regulation has opened up more lightly-regulated territory that was previously reserved for banks, such as e-money and payment service provision - endorsing non-regulated products at the same time. In this way, one can see how the new economic rules are being written around banking, rather than by banks themselves.

Banks Bow to Pressure on PPI


Finally, the Great PPI Robbery is over. The news from various high street banks effectively concedes it was too difficult for them to sell this little-used insurance policy in a compliant manner to enough customers to make a fast buck.

It was a long overdue concession, only wrung out of them after years and years of expensive market reviews, inquiries, regulation, more inquiries, and heavy fines - culiminating in the record £7m fine imposed on Alliance & Leicester last October.

Tuesday, 20 January 2009

Government to End Bank Charges Litigation?


With the government now such a significant shareholder in so many UK current account providers, it could save taxpayer's money and boost the (alleged) victims' finances by requiring an end to the expensive saga of bank charges litigation, and the refund of fees that the OFT alleges are excessive.

Note the finding by Mr Justice Smith (at para 415) that "information provided by the Banks suggests that in 2006 [alone] the Banks between them received £2.5 billion from Relevant Charges on an average daily unarranged overdraft balance of £0.6 billion."

Another judgment in the saga is due tomorrow morning (21 January 2009) at 10 a.m.

Update: the 21 January judgment held that only certain NatWest terms are capable of being a penalty. Whether or not they do constitute a penalty is phase two of the saga, and phase one is yet to conclude.

Phase one is held up because the banks appealed the first instance decision that both their current terms and their historic terms are capable of being assessed for fairness under the Unfair Terms in Consumer Contract Regulations. Judgment on the current terms is expected soon, whereupon the banks' appeal in relation to the historic terms will begin.

Of course, the Court of Appeal's decision on both sets of terms could go to the House of Lords, meaning several years' further delay.

Meanwhile, the lower courts won't hear cases pending the outcome of the higher court proceedings. And the Financial Services Authority is also preventing anyone getting their money back via the banks' own complaints procedures. Similarly, the Financial Ombudsman Service (where complaints to the banks utlimately go) won't process complaints until the court proceedings are over.

This is no way to treat the nation's consumers, especially when the consumers' own watchdog is involved.

If the banks won't act fairly on their own initiative, then it must be part of the government's "fiscal stimulus" package, to insist that all banks that took bail-out money immediately refund the element of bank charges which the OFT has complained are excessive.
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