Mydata And Consumer Empowerment

On Thursday, work began in earnest on the 'mydata' project featured in the government's "Consumer Empowerment" strategy (see Better Choices: Better Deals, on which I posted earlier).

As with the overall consumer empowerment policy, the primary goal of the ‘mydata’ project is “to put consumers in charge so that they are better able to get the best deals for themselves, individually and collectively.” Achieving that involves enabling consumers to access information about their purchases, analyse it according to their own preferences and use that information to make better purchasing decisions.

As a long-time critic of the European Commission approach to facilitating e-commerce, I'm overjoyed the government is convinced that new legislation is not the best way to achieve consumer empowerment. Instead, it's relying on "a wide range of new programmes that have been developed in partnership with businesses, consumer groups and regulators" against a background of normal regulatory enforcement.

The mydata development work is being fostered through a series of 'boards', chaired by Professor Nigel Shadbolt. There's a Strategy board made up of private sector retail businesses, consumer bodies and government representatives; four Sector boards comprising representatives of suppliers in the energy, financial services, telecoms and retail sectors; and an Interoperability board of private and public sector representatives. The focus of the Interoperability board is on maximising synergies among the sector groups' work; addressing barriers common to all groups; maintaining a balance amongst key issues of practical utility, privacy, security and data portability; and offering suggestions on where ideas and solutions in one sector might link up (or mashup) with others to better reflect consumers' day-to-day activities.

I know what you're thinking, but these boards are not designed to be exclusive talking shops or symbolic meetings of 'the great and the good'. The idea is to be as pragmatic as possible, using the boards to draw in as many interested parties, ideas and resources as possible to achieve rapid progress. It's a fascinating challenge, and I'm thrilled to be helping out on the interoperability front.

There'll be plenty of project communications, of course, which I'll be doing my best to retweet etc, and send to people I know who may be interested or able to help. I also plan to share material that I happen across outside the project. For starters, I've included below the links to Sir Tim Berners-Lee's TED talk on the semantic web (or Linked Data) and a few of the items he mentions. I'm very interested to receive any comments, referrals, ideas etc you may have.

Sir Tim cites some key examples of Linked Data and its uses. DBpedia is the fascinating "community effort to extract structured information from Wikipedia and to make this information available on the Web." And here is the TED talk by Hans Rosling to which he refers:

Image from 1Million1Shot.

A Plan for Small Business Growth?

Hat-tip to @JamesGreenThing for the link to the last Business Insider list of up-and-coming entrepreneurs.

These lists are always much more interesting 6 months on. In this case, the bubble in online coupons is more obvious, as is the fact that the fashion market is getting the Web 2.0 treatment. Yet BankSimple still hasn't launched.

Online invoice discounting has been on my radar since early 2008. So it's heartening that The Receivables Exchange is highly rated in the US, and reassuring that MarketInvoice is gaining traction in the UK. Doubtless there'll be more on that front soon.

Partly for that reason, SecondMarket really caught my eye. It's a market for alternative investments, so incorporates a channel for equity in private companies (e.g. CrowdCube in the UK). But the emphasis on gathering "robust market data" signals a growth in the availability of richer information about private companies. Focus on this is timely, given the massive official paywall around corporate data. Recent commitments to 'Open Government' (follow the Open Knowledge Foundation) are promising. There's already a Government commitment to arm consumers with their own data. Perhaps enabling SMEs to use their own data for their own benefit could be added to The Plan for Growth?

Image from AppAssure.

Do the NHS and the BBC Really Need My Help?

I was recently invited by 38 Degrees ("people. power. change.") to email my MP to save the NHS. Previously, I was told the BBC needed me to ride to its rescue.

Now, I've been a great supporter of harnessing people power via the Internet to facilitate social, political, commercial and retail improvements. Hence my subscription to updates from 38 Degrees (amongst others). I was attracted by the mission statement:

"38 Degrees brings you together with other people to take action on the issues that matter to you and bring about real change."

But I don't think you improve the effectiveness of our institutions - particularly the NHS and the BBC - by campaigning against the forces for their reform. Both institutions devote adequate resources to that already. I don't mind emailing my MP to support one of a number of rival reform proposals. But I won't trouble anyone in support of the status quo.

Image from kuduTalk.

The Bribery? What Bribery? Act 2010

It's okay folks. The Bribery Nothing-wrong-with-the-odd-backhander Act 2010 will limp into effect on 1 July, rather than convert Twickenham rugby stadium into, say, a new experiment in social housing, as feared.

The Ministry of Justice has even produced a helpful guide to Bribery, featuring lots of placatory language and easy talk of "prosecutorial discretion".

They may as well have stood in Parliament Square with a bullhorn shouting: "Get out there and sell UK plc, damn it. We need the spondoolies."

Image from Ministry of Justice web site - no joke.

This post is written for information purposes only, and is not intended to be relied upon for any purpose whatsoever, including but not limited to participation in government or corporate procurement exercises anywhere in the universe, either as we currently understand it or as it might turn out to look like following more intensive research involving the Large Hadron Collider and an errant strip of aluminium foil that a cleaner inadvertently left in the chamber after a late night game of cards [er, that's enough disclaimer. Ed].

Big Society: The Trend Continues

I must say I'm enjoying all this "Big Society" malarkey. The debate about what in the hell it means, the irony of Liverpool City Council complaining it doesn't have to fund its involvement (which is the point, after all), the claims that volunteering is in decline, the claims that volunteering is doing just fine.

Wavy Dave must be pleased that it's all travelling in the right direction.

Because the big idea in the "Big Society", if there is one, is really for the Tories to make political capital out of a number of trends that have been building and converging throughout the past decade. They know that faith in our institutions has been in decline, that various facilitators are enabling us to personalise retailing, entertainment, travel, finance, politics and now public services. They know that everyone (except investment bank executives) is focused on sustainability and how to achieve more with less. They know these trends are not going to ebb away any time soon.

But who cares if the Tories try to claim the credit? That's politics. I'm all for having more Big Society debates. The more we focus on the problems of how to deliver public services more cost-effectively and efficiently, the better.

WikiChill: Might Ain't Right

I can't decide which set of DDoS attacks are more mis-guided or counter-productive. Whoever is trying to 'take down' WikiLeaks may as well be jousting at clouds; and those attacking the global payments and cloud computing infrastructure may as well be... well, jousting at clouds. In fact, it's just cloud versus cloud, and both are only succeeding in making innocent crowds angry.

Somewhere in the middle of the WikiLeaks phenomenon is a discussion worth having. But that discussion can't occur while spooks and hackers - the masters of mystery and anonymity - remain the key protagonists, and self-important politicians embark on an arms race of overreaction.

Officials: let the leak thing play out. If WikiLeaks didn't exist, you would have invented it. Focus on changing your protocols to avoid what you really can't cope with. Adopt a decent email policy.

Hackers: focus your energies on inventing something distributed yet productive that will advance the cause of humanity. WikiLeaks does not need your help.


Image from PhysicsBuzz/Wired.

WikiLeaks: A Hard Case. Expect Bad Law

Given the enthusiasm with which numerous governments have attempted to thwart WikiLeaks, and their lack of a ready legal basis for doing so, we should keep an eye out for some exceptionally bad legislation.

We cannot expect the politicians to do nothing about this. There is just too much irony involved.

I mean, how galling must it be to claim the Internet is 'lawless' and then find that global commercial service providers seem to have no trouble enforcing their own cross-border terms of service?

And how can one now lay claim to being "diplomatic" when everyone's seen how much care diplomats take when writing to each other?

Never mind that "WikiLeaks" is just a brand name, and the material it publishes has already been leaked by... government officials.

But wait! There's hope yet. I reckon there's a line of official thought that might run something like this:

"We can't possibly have a law that specifically prevents official leaks. How would opposition parties ever get elected? It would be the end of democracy!

Well what about a law approving leaks in certain circumstances, like when they promote democracy? And let's not just make it a national phenomenon. Let's do it by international treaty. We could set up a single, not-for-profit organisation, not controlled by any national government, that would have as its charter the publication of leaked government information that it judges to be in the public interest. All officials could then simply disclose their leaks to it, and impartial editors from around the world could approve disclosure.

We could call it, "WikiLeaks"!"

Image from ThoughtTheater.

The Great Aussie Firewall - The Game

The Guardian reports on the latest response to the Australian government's efforts to control the internet.

Will The Eye Tweet?

As the Trafigura saga demonstrated, Private Eye is a good source of news items that resonate with the Twittersphere. I'm an occasional reader of the Eye, but begin to lose the will to live after consuming exposé after exposé of profligacy, greed, corruption, stupidity and otherwise shameful behaviour - albeit leavened by excellent cartoons and some very funny columns.

But if the Eye would only drip-feed choice pieces into Twitter, I fancy it would attract a lot of new online subscribers and achieve plenty of productive change at the same time.

No doubt, I am committing some howling error in the minds of the Eye's intelligentsia, but I don't care. Perhaps the Eye's cynicism prevents it from recognising a real opportunity? It would be interesting to know the rationale for why the Eye won't tweet.

PS: 20 Oct. Private Eye now tweets! twitter.com/privateeyenews

Britain: No Pain, No Gain

Here are my takeaways from the Spectator Business breakfast debate, sponsored by DLA Piper in the City this morning. The issue was whether political paralysis is the major obstacle to economic recovery. The speakers were MPs Vince Cable, Frank Field and Philip Hammond, along with Fraser Nelson, editor of the Spectator, and financial columnist Neil Collins. Martin Vander Weyer, editor of Spectator Business, was in the chair.

The politicians concede there is a £90bn structural deficit, that is currently driving unsustainably high public borrowing. They agree a clear mandate is required at the next election if the new government is to be able to administer the 'tough medicine' required to reduce or eliminate that deficit. Technically, they disagree on the detail of how and when to disconnect the economic life support systems currently in place (quantitative easing etc). However, they say little of this is actually 'discretionary stimulus', so their debate doesn't really amount to much. Most of the stimulus is the result of monetary policy that is out of their control and is being well-handled by the experts, even if no one is sure how beneficial it will turn out to have been. However, concern remains that not enough of the stimulus is resulting in finance for solvent borrowers.

Households are in no position to absorb much pain in the short term, due to the £1.4 trillion consumer debt mountain. That would seem to rule out a return to the 'bleak and blunt' Thatcher budgets of the early '80s. So it appears we're in for a long period of monetary and fiscal responsibility. In fact, there will be an 'Office of Fiscal Responsibility', to put an end to the farcical gamesmanship around growth and other fiscal estimates at budget time.

Politically, shrinking the structural deficit will require policies that demonstrate everyone is 'sharing the pain'. Realistically, even the Tories have only found £3bn in potential cuts, so higher taxes are a certainty. The Tories say the 50p top tax rate will be a temporary measure that may not raise enough taxes to make a difference, but will show the 'rich' are sharing the pain - in the same way MPs are being told to repay whatever the Legg inquiry finds they owe, even if they disagree with the reasoning. All agreed that the electorate will not accept much pain while there's a perception that big bonuses are being awarded in the City (or the pubic sector retains generous pension entitlements).

The financial regulatory framework will be restructured, probably to ensure that riskier wholesale banking activities require so much reserve capital as to make them either prohibitive or at least sufficiently low risk for the taxpayer. It's suggested that the protectionist elements of the current EC attempts to regulate hedge funds etc will be successfully resisted by UK MEPs, making it 'irrational', or at least premature, for any funds to leave the UK/EU... good luck with that.

Public sector pensions are going to be cut. Heathrow won't be expanded, and there's a big issue about how the delivery of Britain's energy needs can/will be funded.

While the election provides an opportunity for change, its timing is delaying political focus and agreement on the detail of how to reduce the structural deficit and balance the competing economic and social interests. However, the paralysis goes well beyond the politicians to financial and economic experts and the media.

Against this backdrop, there is concern that confidence in the British economy amongst the investment community may evaporate.

Without real agitation by individual voters, I doubt we will see any real economic detail from the politicians until some time after the general election. Even then, any detail we're given prior to the election will be subject to change after it.

I created the word-cloud of this post at Wordle.

The Human Development Index is Personal

The British media moan that the UK is sliding inexorably down the Human Development Index. It's ranked 21st.

This parochial view of course ignores the plight of nations nowhere near the top 20, whom measures like the HDI are really intended to help. The top 20 are pretty irrelevant, actually, as may be the HDI itself, according to its critics. To them, you could add Hans Rosling, whose TED presentation brilliantly illuminates how misleading and unhelpful it is to refer to the development of 'countries' rather than areas and demographics within them:



This may sound terrifically defensive to those in higher-ranked countries, but ultimately, what is an acceptable standard of living is also highly personal. People's social, political and cultural satisfaction are tough to measure and compare. I regard myself as living in London, rather than the UK, for example. And I reckon it's the right choice for now, even having lived in Sydney and New York City.

Mind you, a huge, lingering structural deficit, higher taxes and the continuing failure to fix a broken parliament might change my view.

Here's that HDI top 20 if you're still interested:

1. Norway

2. Australia

3. Iceland

4. Canada

5. Ireland

6. Netherlands

7. Sweden

8. France

9. Switzerland

10. Japan

11. Luxembourg

12. Finland

13. United States

14. Austria

15. Spain

16. Denmark

17. Belgium

18. Italy

19. Liechtenstein

20. New Zealand

Those Squealing MPs Are Back!

Isn't it reassuring to see the piggies back from yet more holiday, fighting every effort to have their snouts hauled out of the trough?

My personal favourite is the one squealing about 'subjective judgements' in the legal review of her own expense claims, but not the subjective judgements made in how she actually filed them. As a chief architect of the Nanny State she should've known better. Experience how subjectively angry this makes you feel, by staring at the defiant face below for 30 seconds. Then exercise your own subjective judgement at Power 2010.

Gordo Got You Down? Try Power 2010!

If you aren't thoroughly disillusioned with UK politics and hell-bent on doing something about it, I don't know how much more mayhem it will take.

The good news is that even Gordon Brown admits he has to unwind his vast public sector binge of the past twelve years. The chips are really down.

But as the great HST himself said, "when the going gets tough, the weird turn pro".

So now is the time to ensure we get to keep and invest in what's important.

Enter Power 2010, a campaign chaired by Helena Kennedy and funded by the Joseph Rowntree Charitable Trust and the Joseph Rowntree Reform Trust.

Like MySociety, Power 2010 uses the internet to enable you to share your thoughts in a way that politicians cannot ignore without being called to public account. It doesn't matter whether Parliament is sitting or not. The internet is always on, 24-hours of disinfecting sunlight shining into the Westminster pit.

So please share your ideas now, at http://www.power2010.org.uk/page/s/yourideas.

Reboot Earth - Open Government Data

There are great efforts to encourage open government using the latest technology - particularly in the US and the UK, judging by this Google search. And recently we had the excellent, rather stirring example of Reboot Britain, one aim of which is to draw entrepreneurs and the public sector together.

Of course, it is vital that individual public bodies permit open access to the publicly funded data that they control. However, this doesn't mean "Open Gov" initiatives should be geographically constrained. Otherwise, we'll miss not only the big, global picture, but also the similarities between countries and regions and the people and demographics within countries and regions, worldwide. It is trite to say, but a worthwhile point to make here, that only by understanding the true state of the world now, and the trends that are shaping it, can we know where and how to achieve meaningful change. A need that is perceived to be weak and unworthy of attention in one region, may resonate with the same need that is attracting resources elsewhere. Similarly, mistaken assumptions about wealth trends in certain regions may mean great opportunities go begging. Yet public, cross border collaboration is lacking even in the EU, where forging a single market is the top priority.

That a worldwide approach is necessary was brought home to me by Hans Rosling's presentation at TED 2006, which I've embedded here. It was added in a comment by Steve Har on a recent post on O'Reilly Radar speculating on the future of the US open gov initiative. Hans does a wonderful job bringing public statistics to life, in a way that challenges lack of understanding and preconceived notions about the state of the world, its regions and people.

PS, 1 October 2009: Hat tip to FreeLegalWeb - the UK government has called for developers to contribute to the usability of data.gov.uk , and the Australian equivalent just went live (US data.gov led the way in May)

Web Filters To Block All Australian Content

The United Nations Safe Internet Committee (UNSIC) announced on Thursday that its web filters would no longer accept any Australian content. A spokesman explained: "The Australian government warned us that it has lost control of Internet content, and we should not accept any further Internet content from its servers until the problem is resolved."

When asked for the Australian government's response to those who believed in an open, neutral Internet, the UNSIC spokesman added, "Talk to the hand".

Posted via email from Pragmatist's Posterous

Digital Britain

I should start my take on the "Digital Britain report" by making one thing clear: the fact that the government has issued the report is itself a Good Thing. The government does have a role to play in fostering and facilitating the growth of the digital world.

In that respect, the most important message in the whole document is this:

"We are at a tipping point in relation to the online world. It is moving from conferring advantage on those who are in it to conferring active disadvantage on those who are without, whether in children’s homework access to keep up with their peers, to offers and discounts, lower utility bills, access to information and access to public services. Despite that increasing disadvantage there are several obstacles facing those that are off-line: availability, affordability, capability and relevance."

However, the terrible news is that the detail of the report is merely a cascade of top-down recommendations to institutional problems, rather than a genuine attempt to clear the obstacles to every one of us seizing control of our dealings with government, banks, utilities, broadcasters and others.

Take the word "relevance" in the above quote, and consider the following passage that Technollama has extracted:

“The popularity of X-Factor and Britain’s Got Talent shows the enduring drawing power of content-creating talent that few people possess. The digital world allows more of that talent to find its way to more consumers and admirers than ever before. But it is not wholly democratic: some have the talent to create content; many others do not. As throughout history, there need to be workable mechanisms to ensure that content-creators are rewarded for their talent and endeavour. And the need for investor confidence is key. User generated videos can be hugely popular, but there remains a healthy appetite for big movies costing many millions to produce.”

It's a sad reflection on the government's understanding of digital Britain, that "X-Factor" and "Britain's Got Talent" are not only seen as "relevant", but also epitomise Britain's "content-creating talent". It is deeply insidious for the government to claim that the digital world is "not wholly democratic". This is view of the online world is simply false. The digital world is much, much more important, relevant and creative than is suggested, and hugely democratic - much more so than this government would like. Television and user-generated video platforms are merely a part of a co-operative mix of many different types of web site that are increasingly inter-linked and intertwined, enabling access to a huge range of content in different formats from different people at different times on different platforms and networks, depending on where people are and what they're doing. "X-Factor" is just one pixel on a much larger screen.

So let's not allow a few television shows to be the Trojan horse for a bunch of protectionist measures for Britain's beleaguered entertainment institutions.

Just because television has "gone digital", does not mean that TV content is a proxy or yardstick for all digital content. Similarly, the fact that a few record companies have made uncorroborated guesses that they'll make £1bn less in CD sales over the next 5 years, must not colour our view of file-sharing or distract us from understanding the value of Net Neutrality. Their digital music sales increased by 28% in 2007, after all. And they aren't the only people relying on the digital media to release music. Furthermore, several studies on the impact of file-sharing appear to negate the assertion that file-sharing adversely affects creativity.

It is great that the government has demonstrated a willingness to foster the growth of digital Britain. But it is also extremely disappointing that the "vision" is for us all to be glued to a screen watching wannabes singing other people's songs.

FYI, I've extracted the government's proposed "Actions" below, and may comment in more detail on some of them later:

• The Government will look to Ofcom to formalise the Consortium of Stakeholders to drive a new National Plan for Digital Participation.


• The Government will ask the Consumer Expert Group to consult and report on the specific issues confronting people with disabilities’ use of the Internet in Digital Britain.


• The Government will write to the Channel 4 Board asking it how it can further contribute to driving Digital Participation.


• In order to ensure the delivery of the Universal Service Commitment, we will establish a delivery body – the Network Design and Procurement Group – at arm’s length from central Government.


• The Caio Report recommended relaxation of regulations on the installation of overhead lines to lower deployment costs.The Government proposes to launch a consultation, by Summer 2009, on the impact of any amendment to the Code governing this.


• The Government intends to consult on the proposal for a general supplement on all fixed copper lines for a Next Generation Fund.


• The Government will have an independently produced guiding technical arbitration on the timing and cost of 900 refarming (and other related issues), paid for by an industry fund.


• The Government will work with manufacturers so that vehicles sold with a radio are digitally enabled by the end of 2013.


• On Digital Radio, the Government has asked Ofcom to consult on a new map of mini-regions.


• Alongside the Digital Britain Final Report the Government is publishing a community radio consultation seeking views on changes to the current licensing regime.


• Alongside the Digital Britain Final Report, the Government is consulting on a proposal to legislate to give Ofcom a duty to take steps to reduce copyright infringement.


• The Intellectual Property Office is considering the scope to amend the copyright exceptions regime in areas such as distance learning and the preservation of archive material and intends to announce a consultation on these later this year.


• The Government launched its copyright strategy


• The Government intends to consult on legislative reform in respect of orphan works.


• The Technology Strategy Board will lead and coordinate the necessary investment for Next Generation Digital Test Beds and has allocated an initial budget for £10m for this purpose.


• The Government will consult openly on the option of a Contained Contestable Element of the Television Licence Fee, carrying forward the current ring-fenced element for the Digital Switchover Help Scheme and Marketing (c.3.5% of the Licence Fee) after 2013.


• We will take the views of the Channel 4 Board on the draft updated statutory remit for C4 Corporation as set out in this Report.


• The OFT will amend its guidance to ensure that in cases relating to local and regional newspaper mergers raising prima facie competition issues the OFT will ask Ofcom to provide them with a Local Media Assessment.


• The Government is inviting the Audit Commission to undertake an inquiry into the practice of local authorities taking paid advertising to support information sheets.


• Commercial public service broadcasting liberalisation, including regional news, analogue licences and advertising minutage


• The Technology Strategy Board has assigned an initial budget of £30 million to advance Digital Britain related innovation.


• The Government will carry out a major test in late 2009 of our ability to manage and recover from a major loss of network capacity.


• The Information Commissioner’s Office plans to consult later this year on a new code of practice in relation to “Personal Information Online”.


• The Government will consult on the penalties that Ofcom is able to impose for contraventions of the Communications Act 2003 and, in particular, the level of the fine it can impose in relation to persistent misuse cases.


• Led by the Contact Council, chaired by the Cabinet Office, Government will take forward proposals for developing a Digital Switchover of Public Services Programme starting in 2012.


• We propose that DCMS, BIS and Ofcom carry out an assessment, to be completed by the end of this year, of the opportunity for bringing together some or all of the delivery agencies either into one body or through a federated structure to achieve economies of scale and greater operational efficiency.

How To Find An Extra £8bn - Fast!

They've been desperately downing the Kool Aid in Downing Street, those who are left. No more polite chat while queuing for the tea urn during cabinet meetings, cup and saucer in hand. Now they're swarming around it at each serving, ripping the lid off and plunging their cups in.

And while we are highly amused by Gordo's ghastly predicament, we are no longer to be distracted from his latest, clunking sleight of hand.

The TaxPayers' Alliance has all the gory details, but at the heart of the matter is the fact that the UK will now officially have two sets of books, as the FT faithfully reported in mid-May while we were still goggle-eyed by certain accounting matters of a more personal nature.

One set of books will be produced under international financial reporting standards to fulfil the Treasury's "promise" to record PFI projects against government's capital expenditure totals; and another will be prepared under European standards, which doesn't bake in the cost of PFI.

I do not need to point out which set of books the Treasury uses for budgetary purposes... Nor do I need to remind you that even the off balance sheet deals are getting bailed out with taxpayer's money.

So, for a start, 60% of PFI projects will remain off balance sheet. But that's not all:

Nick Prior, head of government and infrastructure at the consultants Deloitte, said: "This clarification is extremely welcome for the future of PFI and PPPs. Government departments should now be able to bring forward projects that have been delayed because of uncertainty over budgetary arrangements."

That's £8bn worth of "uncertainty" to me and you, but not even a line item for Darling, if and when he gets up on his hind legs to deliver the next budget.

Let's hope MPs don't forget to mention the fact...

Parliamentary Reform Must Be A Messy Process

Over on Lords of the Blog we've been debating whether Constitutional reform is the answer to our Parliamentary woes. "Lordnorton" bemoans the fact that "a great many people have reform agenda, but agenda that have little coherence... We need to look at Parliament, and indeed our constitutional arrangements, holistically." He's called for a commission on the constitution, "open to all, not just the usual suspects; new technology provides the means for wide consultation. The main challenge will not be employing the new technology, but rather persuading people to submit their views."

I agree. Yet this holistic process should not be engineered from the top down in a nice orderly fashion. A dynamic, open, democratic approach which encourages broad engagement by all stakeholders cannot realistically appear neat and linear. The Internet affords the opportunity to capture, rationalise and unify apparently messy data contributed by disparate opinion-holders whose views tend to be missed in the current formal processes. Sites like mySociety already play this kind of role.

While it seems almost trite now, the BBC heralded the shift toward an interactive, dynamic political process at the "E-envoy" conference in 2002:

“Currently…we are all used to… top down provision of information …whether it’s [from] a media company or the Government to you the audience or citizen. What we want to move to is this interactive model which has lots of conversations in lots of directions. Not only do we communicate to the users in this model, they can communicate back to us and they can communicate with each other, both through us and actually independently of us… Through digital media, like interactive TV, SMS text messaging and the internet, we can create very new networks of information exchange, ones we haven’t seen before.”

"...[W]hen the [pension] reforms are explained to people
they will see that they are the right thing to do."
Gordon Brown, Financial Times 8.11.05

“He cannot allow them any serious discussion about priorities. His view is that it is just not worth it and ‘they will get what I decide’. And that is a very insulting process. Do those ends justify the means? It has enhanced Treasury control, but at the expense of any government cohesion and any assessment of strategy. You can choose whether you are impressed or depressed by that…”
Lord Turnbull,
Permanent Secretary to the Treasury,
referring to Gordon Brown, in 2002
FT.com 20.03.07

While participation in formal “party” politics has been dissipating, citizens have found alternative ways to assert themselves. Any idea that they have become generally apathetic is a myth, as recent events have shown, and the Power Inquiry noted in 2006:

“There is now a great deal of research evidence to show that very large numbers of citizens are engaged in community and charity work outside of politics. There is also clear evidence that involvement in pressure politics – such as signing petitions, supporting consumer boycotts, joining campaign groups – has been growing significantly for many years. In addition, research shows that interest in “political issues” is high.”

In a long-since deleted press release in June 2007, the Cabinet Office warmly welcomed a report that urged the facilitation of a bottom-up approach to the use of public sector information, stating:

“The Government should work in partnership with the best of citizens' efforts, not replicate them. If we really want to deliver better public services, the best way to do that is bottom up. Change is driven by better feedback, open information and more ways in which citizens can make their voices heard about what matters to them. The challenge is for all public bodies to think about how they can respond to the challenges described here."

Citizens themselves are already helping each other in online communities. If 30,000 parents were meeting in a park or football stadium to share information and tips about parenting, government would take notice. That they are doing it online simply means we have to find different ways to take their efforts just as seriously.”

And George Osborne's remarks in November 2007 have often been quoted since:

“With all these profound changes – the Google-isation of the world’s information, the creation of on-line networks bigger than whole populations, the ability of new technology to harness the wisdom of crowds and the rise of user-generated content – we are seeing the democratisation of the means of production, distribution and exchange. … People… are the masters now.”

Lest anyone doubt that a broad-ranging, grassroots, web-based discussion of policies can result in an engaging, unifying event, they should consider Barack Obama's path to the White House.

By all means list your reform proposals in the comments... here are a few from me:

1. prevent the abuse of secondary legislation as a channel for avoiding substantive debate on legislative measures;


2. wholly elected Lords;


3. 4 year fixed terms, with no government discretion as to the precise election date;


4. publication of expenses, interests, emoluments via Parliamentary web site in a format that readily permits analysis;


5. restraint on MPs/Lords taking roles in the industries they oversaw for at least 6 months after leaving office;


6. no second home allowance (but state funded accommodation in a converted local authority housing block reasonably local to Westminster);


7. requirement for both houses of parliament to approve UK's initial and ultimate responses to proposals for European directives.