Readers may still be surprised to hear that Britain's retail banks remain self-regulated when it comes to their lending activities.
That means it's the job of their own
Lending Standards Board to check that
subscribers are complying with the self-regulatory
Lending Code, not the Financial Conduct Authority (although there is a 'memorandum of understanding' between the two bodies
written on the back of an envelope somewhere).
Which is puzzling, because the LSB has
just made the rather unfortunate discovery after reviewing complaints procedures that there is "mixed evidence to indicate that issues, once identified, [are] being reviewed specifically against the requirements of the Code."
In other words, the banks are blowing raspberries at the Code.
So, um, how could the LSB have given the banks a clean bill of health before now?
Does the FCA care? Or, in regulatory speak, "
Quis custodiet ipsos custodes?"
It's been a farce from the very beginning.